Service delivery is crucial to any online casino business, and punters appreciate a casino platform that provides timely responses to customer queries and feedback. You’ll be happy to know that Uptown Pokies casino has a dedicated team offering 24/7 support to punters on the site. So, if you ever get stuck, know that the support team is always at your beck and call, ready to answer your questions, guide you or solve any issues you may be facing.
There are four main channels you can use to reach the casino and get help: email, live chat, phone support, and a dedicated FAQs section. These channels can be accessed across all devices, including smartphones and tablets, right from your browser.
Email – You can email the Uptown Pokies support team at SUPPORT@UPTOWNPOKIES.COM to ask about anything related to your experience on the website. The response time is pretty quick, and it will only take a couple of hours to get feedback.
Live Chat – The Live Chat service is available throughout the day and night, and the replies are instant. To access it, just click on the chat icon at the top of the page and initiate a chat with support agents at the casino. You must, however, note that you will need to be logged in or provide your username when using Live Chat services.
Phone Support – Through the Uptown Pokies toll-free phone number (1-888-492-9309), the friendly and professional customer care support staff will promptly handle your issues. Just pick up your phone, dial the number, and a support agent will be with you at the other end of the line.
FAQs – In most cases, you won’t even have to bother reaching out to the Uptown Pokies support team because the FAQs section is packed with answers to the most popular queries. You’ll find solutions relating to deposits, withdrawals, bonus activation, playing the games, and so on.